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On the Money

Yesterday I mentioned that the library system said I had an overdue book (Playaway, actually)--one that I knew I'd returned with another book when I went to pick up a hold last week.

Sure enough, it was back on the shelf, not having been checked in. I suspect the staffer doing check-ins didn't open the box (wrong! wrong! wrong!), because all audio/visual materials have the bar code on the inside, in order to force the staffer to confirm that everything that should be in there (count discs, replace battery in the case of a Playaway, other materials, etc.).

I'm glad it was there. I'm also glad I didn't have to pay any fines.
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Comments

ccr in MA said…
Ah, I love a story with a happy ending!

I hate to badmouth librarians, but I'm afraid that kind of thing does happen. Still, I love the library!
11/9/10, 7:12 PM
Kate P said…
Me too. And it's not the librarians--it's the staffers who either get a bit complacent about procedure or try to do too much at once and miss stuff. God love 'em.
11/9/10, 8:05 PM
Anonymous said…
Indeed. I work as a trainee librarian in a Children's department. All the time, we get parents in the library searching for a DVD or book that wasn't scanned properly. Even if it happens less than 1% of the time, that's still a bunch a week, I'd bet.
11/9/10, 11:07 PM
Kate P said…
Depending on the circulation, I'd guess that could be a lot, especially in the children's dept. which tends to have a higher volume (partly due to shorter loan/usage spans). I just don't get what the rush is to shelve sometimes.
11/11/10, 11:12 PM
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